At Trip Global UK, we are committed to delivering smooth, reliable, and professional travel experiences. Please review our fulfilment policies to understand your rights and responsibilities when booking with us.

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1.⁠ ⁠Refund Policy

Our refund policy is governed by the terms and conditions of each service provider and the nature of the booking:

• Hotel & Transport Bookings:

Refund eligibility depends on the cancellation terms of the hotel, airline, or transport provider. Some bookings may be non-refundable or partially refundable. If a refund is applicable, it will be processed within 5–10 business days.

• Corporate & Group Bookings:

• Individual Corporate Bookings: Refunds are offered for cancellations made at least 7 days before the arrival or departure date.

• Group Bookings: Cancellations must be made at least 28 days before the travel or check-in date to qualify for a refund.

• Flight Disruption Services:

Due to the urgent nature of these bookings, once accommodation or alternative transport is arranged, cancellations and refunds may not be possible.

• Processing Fees:

Any administrative or transaction fees applied during booking are non-refundable.

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2.⁠ ⁠Shipping & Delivery Policy

As a digital travel service provider, we do not deliver physical goods. Our fulfilment process includes:

• Booking Confirmations:

Hotel, flight, and transport confirmations are delivered via email or SMS after successful booking.

• Electronic Travel Documents:

All e-tickets, booking vouchers, and confirmations are issued digitally and must be presented upon check-in or service use.

• Processing Time:

Most bookings are confirmed instantly. In rare cases, confirmation may take up to 24 hours, depending on availability and third-party providers.

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3.⁠ ⁠Return Policy

Due to the nature of our travel services, returns are not applicable. However, if you face any issue with your booking, please contact us immediately. Our team will work swiftly to resolve the matter to your satisfaction.

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4.⁠ ⁠Cancellation Policy

Cancellations are subject to the terms and flexibility of our service providers. Please review your booking confirmation for any provider-specific cancellation rules.

• Hotel & Transport Bookings:

Cancellations must be requested as early as possible. Some bookings may be non-refundable or incur cancellation charges.

• Corporate & Group Bookings:

• Individual Corporate Bookings: Must be cancelled at least 7 days before the arrival date.

• Group Bookings: Must be cancelled at least 28 days prior to the check-in or travel date.

• Flight Disruption Services:

Once we secure alternative travel or accommodation, cancellations cannot be processed due to the time-sensitive nature of the service.

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We aim to make your experience with Trip Global UK as easy and transparent as possible. If you have any questions or require support, please do not hesitate to contact our customer care team.